01 · Terms
Terms of Service
These terms govern your use of STRYDE. By creating an account or using the service, you agree to them.
- You must be 13 or older to use STRYDE.
- Free and paid plans are available.
- STRYDE does not guarantee exam results. Study advice, nudges, and AI-generated content are guidance only, not a substitute for your teachers or official exam sources.
- We can suspend accounts used abusively.
- Intellectual property belongs to STRYDE — including its design, branding, target system, and software.
- These terms are governed by Indian law.
Payments, auto-renewal & refunds
- Paid plan prices shown at checkout are inclusive of applicable GST.
- Paid plans auto-renew at the end of each billing period unless you cancel before the renewal date. You can cancel any time from your account — cancellation stops future billing, and access continues until the end of the period you already paid for.
- Payments are processed by Razorpay. STRYDE never sees or stores your card, UPI, or bank details.
- Refunds: payments already made are non-refundable, except where required by law or in cases of a verified billing error (e.g. a duplicate or incorrect charge) — contact support@stryde.one within 7 days of the charge.
Account termination
You can delete your account at any time from Settings, or by emailing support@stryde.one. We may suspend or terminate accounts that violate these terms or are used abusively, with notice where practical. Termination does not entitle you to a refund of amounts already paid, except as described above.
Limitation of liability
To the maximum extent permitted by law, STRYDE's total liability for any claim arising from your use of the service is limited to the amount you paid us in the 3 months preceding the claim. STRYDE is not liable for indirect, incidental, or consequential damages, including exam outcomes or academic results.
Dispute resolution
If a dispute arises, contact support@stryde.one first — we aim to resolve issues directly within 15 days. If unresolved, disputes are subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India.